Tree Care Lead Generation
Exclusive tree removal, lopping and stump grinding enquiries sent to your phone as they come in.
Learn more →The maths on a missed call
A tree removal quote is worth several hundred to several thousand dollars of work. You miss calls all day: up a tree, running a chipper, in a client's driveway with a saw going, driving between quotes. Voicemail does not save those calls. Most callers with an urgent tree problem hang up and ring the next company on the results page.
You do not need to guess at the cost. Count the missed calls on your mobile for a week, multiply by your average job value, then by your close rate. That figure is what the problem is costing you, and it is almost always a bigger number than the fix.
How it works
You keep your current mobile number. We add a conditional call-forward rule so that after about fifteen seconds of ringing, an unanswered call diverts to your AI receptionist rather than to voicemail.
The AI answers, speaks to the customer naturally and works through a script written for tree work: name, phone number, suburb, job type, tree size and urgency, and any notes. It then sends you the lot as an SMS and an email, immediately. You call back when you are off the ropes.
That is the whole system. No app, no portal, no new number, nothing for your crew to learn.
What it costs
$500 a month. Free setup, no lock-in contract, unlimited call handling, and a call flow customised to your business. It works on any mobile. Setup takes about three minutes.
For comparison, a part-time admin answering your phone costs considerably more per month once you account for wages, training and cover, and they do not work at 10pm on a Saturday after a storm front. The full commercial picture sits on the pricing page.
Where it fits with everything else
The receptionist is a defensive tool. It stops you losing enquiries you already have. It does not create demand, so on its own it will not fill a quiet fortnight — for that you need the lead generation service or the slower, cheaper route of ranking your Google Business Profile.
Where it earns its keep hardest is alongside paid campaigns. There is no sense paying for enquiries and then dropping a third of them into voicemail, which is exactly why speed to contact features so heavily in what a tree service lead is worth.
Who should not bother
If you genuinely answer nearly every call — a one-person operation with a partner on the phone, or an office with someone at a desk — this will not pay for itself, and we will tell you that on the call rather than sell it to you. The same applies if your problem is a full book rather than a leaky one. A busy operator turning work away does not need more enquiries captured; they need better pricing.
To hear how it sounds on a live enquiry, or to ask whether your setup supports conditional forwarding, get in touch or call 0468 062 773.
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FAQs
Frequently asked questions
Will this replace my mobile number?
No. You keep your mobile and every number on your signage stays the same. We add a conditional call-forward rule so that when you do not answer within about fifteen seconds, the call diverts to the AI receptionist instead of going to voicemail. If you answer, nothing happens and the caller never knows the system exists.
Do I need to install an app?
No app and no new system to learn. Job details arrive as a normal SMS and a normal email. That was a deliberate design decision, because tree crews do not check a dashboard between jobs and any tool that requires them to will be abandoned inside a fortnight.
How fast does the AI answer?
Effectively instantly, usually under a second once the call diverts. It answers around the clock, including weekends and the 10pm calls after a storm front goes through, which are among the most valuable enquiries a tree business gets and the ones most often lost to voicemail.
Is there a setup fee or a lock-in contract?
No setup fee and no lock-in. The service is month to month at $500 a month and you can cancel at any time. Setup takes roughly three minutes because all it involves is adding a conditional forward rule to your existing mobile and agreeing the questions the AI should ask.
What does the AI actually ask the caller?
Name, phone number, suburb, job type, tree size and urgency, plus any notes the customer volunteers. The script is written around tree work specifically — removals, lopping, stump grinding and storm damage — rather than a generic template, so the caller is asked about access and tree size instead of irrelevant questions.
Free, no-obligation